CG Terms & Conditions
We hope you love your items, but if it's not the right fit or it's just not your style, no worries! We've got a hassle-free return policy!
Merchandise may be returned within 14 days from the date the order is received. All returns postmarked within 7 days will be issued a refund to the original form of payment. All returns postmarked within 8-14 days will be issued an ONLINE CREDIT for an exchange. For any return, please email contact@thecoveredgirl.com. We recommend sending your return using a trackable shipping method. Once your package is received, allow 3-5 business days for the return to be processed. You will receive an email confirmation of the credit/refund. Please note that any shipping fees will not be refunded.
Return Policy
- All items must be returned to us in their original, unworn, unwashed, & smoke-free condition.
- Sale items OR discounted items purchased at 35% off or more, including items purchased with discount code, are all FINAL SALE & cannot be returned or exchanged.
- Original shipping fees are non-refundable
- Any defect/damage must be reported prior to wearing item
Duties & Customs Fees:
The customer is responsible for all duties and customs which are assessed by the country the products are being shipped to. Not all shipments are assessed a fee as each country has specific tarrifs on imports.